Greetings!

We are very grateful to welcome you and wish you a pleasant and memorable stay in Urbanstay Seomyeon.

Here are some useful guidelines that will make your stay better.

752, Jungang-daero, Busanjun-gu, Busan, Republic of Korea (Seomyeon station, Truelcentral)

• Please search for "Urbanstay Seomyeon" via Naver map, T-Map, and Kakao Navi.
• Roughly 70m straight away from “Seomyeon” subway station and its next to Shinhan Bank.
• Please use the main “URBANSTAY” entrance at ground level.

Parking

• Please present the booking message received via mobile to automated parking tower office which is located behind the building.
  -Parking fee: 3,300 KRW/night, 99,000 KRW/month
• Any vehicles with the size of 5.1m length, 2.1m width, and 1.9m height or less is allowed for parking.
• All the vehicle listed below are not allowed for automated parking tower.
  - Carnival, Genesis G90, Benz S class(GLS included), BMW 7 series(X7 included) or similar sized cars
  - Low sitting sportscar with 200mm or less from under carriage to the ground
  - Vehicles with non-foldable side mirror  
• Self-entry and exit is required during weekday 10pm onwards and weekend 6pm onwards.
• Parking tower No. 2 (next to main entrance) operates from 8am to 9pm weekday, 8am to 6pm weekend.

Luggage storage

• It is located at front of the lift hall at Level 2. You may store your luggage in linen room (Luggage storage).
  
• You will be receiving the password for luggage storage upon arrival via text message or Kakao messenger app.
• To prevent from stealing, rubbery or accident, CCTVs are installed at certain public area including hallways & luggage storage.
  

Urbanstay operates based on contactless, front desk skipping service.   

Check-in: From 4pm onwards

Check-out: By 11am

• You will be receiving a text message or “kakaotalk” notification by 12 noon upon your arrival date, and it contains all the details that will help you check in. 
• Highly recommended to leave the room roughly an hour before the actual check out time to avoid crowds or delay in lift or parking lot.
• Please follow your given check in time as the guestroom password will automatically reset as it gets closer to the certain time frame. 

Light

• Please check on the master light switch status attached on side wall near the entrance if the light control does not work. 

Heating

• Please use the controller (Underneath the wall pad) at the living room to adjust the heating temperature.
• Before dialing the heating temperature, please press the heating button until you see the “Indoor” sign.
• Please dial hot water temperature after pressing “hot water” button.

WIFI

• ID: central_room number / PW: central_room number
  ex. if your rooom numbe is 123 : central_123  
• Please use upper and lowercase letters properly while typing ID & Password
• You may choose to connect WIFI from the next door if you having trouble with low connection. 

TV

• Netflix and Youtube is available (Guest personal account)
• If screen shows “No Input Signal” 
  ① Make sure to check that your HDMI cable is well connected to TV
  ② Please reset the main router behind the TV and wait for 5 minutes until it gets re-connected.

Important Notes  

• The entire building including guestroom & balcony is smoke-free. (For any violation, you will be responsible for penalty charge of 150,000 KRW as mandatory.)
• Please avoid any cooking such as fish or meat which might cause smoke in the room.
• The smoke might trigger fire alarm or sprinkler and if any damage caused, guest will be responsible to its compensation.

Room & Kitchen appliances 

• Hair Dryer
• Kettle, Microwave
• Washing Machine
• Induction stove, cooking pan & pot, dishes & cups in different size, utensils (chopstick, spoon, etc)
  
  Hair straightener, skincare products, and condiments (salt, pepper, and etc) are not provided.

Room Amenities 

Below amenities are provided 1 time throughout your stay.

• Disposable in-room slippers * 2EA
• Bath Towel * 2EA
• Wall-mounted toiletries (shampoo, conditioner, body wash)

Below amenities are provided based on your total room nights, and the items listed below are based on 1 night.
 (Upon check in, maximum 3 nights worth of amenities are provided but, you may request for extra amenities through our customer service.)

• Bottled water 500ml * 2
• Nespresso coffee machine and capsule * 2EA 
• Face Towel * 6EA (2pcs from 2 nights onward)

Additional amenity request

You may request for an additional amenity but if the number of requests exceed the quantity limit, please refer to below amount per each item.

• Bottled water 500ml- 1,000 won
• Disposable in-room slippers - 2,000 won
• Nespresso coffee capsule 1ea- 1,000 won
• SALTRAIN Travel Kit (toothpaste 30g  + toothbrush * 2ea) - 4,000 won